HumbleWin Privacy Policy

We use information to provide requested assessments and website previews; respond to inquiries; onboard and support customers; build, manage, and improve websites; generate and publish approved project stories, testimonials, and updates; connect and manage authorized Google Business Profile or other publishing integrations; route incoming inquiries to the intended business; operate payments and accounts; send service messages; measure site and service performance; troubleshoot problems; protect against fraud and misuse; satisfy legal obligations; and market HumbleWin to eligible business contacts when permitted.

Our services may use automation and artificial intelligence to analyze websites, organize submissions, transcribe recordings, and assist with drafting or formatting content. Relevant information may be processed by our contracted technology providers for these purposes. The appropriate customer review, authorization, and approval steps apply before public publication.

We may send emails responding to inquiries or concerning an account or requested service. Promotional emails include an unsubscribe mechanism where required. Unsubscribing from marketing does not necessarily stop non-marketing account or service notices.

If you affirmatively opt in to HumbleWin SMS messaging, we may send the category of messages covered by your consent, such as inquiry follow-up, requested updates, support, account notices, and—only with applicable separate marketing consent—promotional offers. Message frequency varies based on the program and your interactions. Message and data rates may apply. Reply STOP to opt out and HELP for assistance. Consent to receive marketing texts is not a condition of purchase.

Submitting a phone number, requesting a report, or corresponding by email does not by itself enroll you in marketing text messages. We keep appropriate records of consent and opt-out requests. We do not sell or share your SMS opt-in data, mobile number, or SMS consent with third parties or affiliates for their marketing or promotional purposes. These messaging details are excluded from the other information-sharing categories in this policy. They may be provided to vendors solely to deliver and administer our messaging services or as required by law.

We may disclose information to service providers assisting with hosting and infrastructure, forms, CRM and communication delivery, SMS and email, payments, analytics, security, AI-enabled workflows, and customer support. They are engaged for services performed for us, subject to appropriate contractual and security requirements. We may share a lead submitted through a customer’s website with that customer and its designated staff, CRM, or integrations so they can respond.

We may disclose approved public-facing project, portfolio, or testimonial materials to the public through a website or authorized connected channel. We may also disclose information when required by law, to protect people or our services, or as part of a merger, acquisition, financing, or asset transfer subject to applicable obligations.

We do not sell personal information for money. If our advertising or tracking practices in the future constitute a “sale,” “sharing,” or targeted advertising under an applicable privacy law, we will provide the disclosures and options that law requires.

Our customers and their customers may submit job descriptions, images, recordings, written feedback, and testimonials. We may preserve original submissions, create transcripts or faithful suggested excerpts, and route feedback privately to the relevant business. Material intended for publication is handled through applicable permission and approval processes. Published content may be indexed by search engines and may remain visible in third-party caches after removal.

A voluntary public review submitted to Google or another review platform is governed by that platform’s own policies and privacy practices. We do not condition a public review invitation on whether feedback is favorable.

We may use necessary cookies and similar technologies to operate websites, detect abuse, and remember settings, as well as analytics technologies to measure performance. Third-party content or integrations may also use cookies. You may use browser controls or any consent tools we provide to manage optional technologies. Restrictions may affect certain site functions.

You may ask to access, correct, or delete personal information that HumbleWin controls, subject to verification and applicable exceptions. Depending on where you live, additional legal rights may include data portability, appeal, or the ability to opt out of certain processing. We will honor applicable rights and respond within required time frames. We do not unlawfully discriminate for exercising these rights.

Use the unsubscribe instructions in our promotional emails, reply STOP to HumbleWin texts, or contact us through the contact channel below. For information you submitted to a third-party contractor or business through its HumbleWin-powered website, please first contact that business. We assist our business customers with privacy requests when appropriate.

We retain information only as reasonably necessary for the purposes described in this policy, including operating services, keeping relevant transaction and consent records, resolving disputes, complying with law, and protecting our business. Retention periods vary by data type and relationship. We delete or de-identify data when it is no longer reasonably needed, subject to lawful exceptions and backups.

We use reasonable administrative, organizational, and technical safeguards appropriate to the information and services involved. No website, network, or storage system is completely secure. Do not include highly sensitive personal information in ordinary website inquiries unless an appropriate secure process has been provided.

Our website may link to third-party websites and integrate tools such as Google Business Profile, review platforms, payment processors, or social networks. These providers may have their own privacy policies. We do not control the privacy practices of independent third-party websites.

HumbleWin’s services are intended for businesses and adults, not children under 13. We do not knowingly solicit personal information from children under 13. If you believe a child has provided information to us, contact us so we can review and take appropriate action.

We may update this Privacy Policy as our business, services, or legal obligations change. We will post the updated version with a revised “Last updated” date and provide any additional notice required by law.

HumbleWin

Legal business entity: HumbleWin LLC

Mailing address: 2153 Wealthy St. SE, Grand Rapids, MI 49506

Phone: (616) 800-7020